JATMIKO, P.; PRASOJO, E. Implementation of Public Service Quality Improvement Policies in the Framework of the Bureaucratic Reform Program within the Indonesian National Armed Forces (TNI). ENDLESS: INTERNATIONAL JOURNAL OF FUTURE STUDIES, [S. l.], v. 5, n. 1, p. 237–253, 2022. DOI: 10.54783/endlessjournal.v5i1.56. Disponível em: https://endless-journal.com/index.php/endless/article/view/56. Acesso em: 17 apr. 2026.