Relationship of Intellectual Capital, Work Environment and Human Resources Engagement with Community Health Center Performance Using the SEM-PLS Approach

Ahmad  Faridi; Masyhdzulhak  Djamil; Ahmad Badawi  Saluy; Mafiztun  Nurhayati

Authors

Ahmad Faridi Universitas Mercu Buana, Indonesia
Masyhdzulhak Djamil Universitas Mercu Buana, Indonesia
Ahmad Badawi Saluy Universitas Mercu Buana, Indonesia
Mafiztun Nurhayati Universitas Mercu Buana, Indonesia

Keywords:

HR Engagement, Work Environment, Intellectual Capital, Performance.

Abstract

In this study, the use of intellectual capital, work environment, and human resources engagement variables was associated with the performance of the community health center (in Indonesia: puskesmas). The sub-district health centers in Kebayoran Lama District in South Jakarta were the subject of this study, involving about 34 health workers as research samples. All health workers in the population were used as a sample because the saturation sampling technique was used when there were less than 100 samples. The Likert scale was used to measure the variables involved in this lesson.This study used a questionnaire, quantitative methodology, and structural equation models (SEM) with the partial least squares (PLS) technique for analysis. The SMARTPLS 3.2.9 software was used to process the data for this investigation. The results of this study indicated that the performance of the community health center can be maximized by optimizing intellectual capital and the work environment by taking into account the involvement of human resources for health workers associated with improving the performance of the Sub-district Health Center in the working area of the Kebayoran Lama District Health Center.

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