The Influence of Price and Promotion on Sales Volume in a Printing Services Business
DOI:
https://doi.org/10.54783/endlessjournal.v9i2.403Keywords:
Marketing mix, Pricing, Printing retail management, Promotion, Sales volumeAbstract
Competition among retail printing businesses in urban areas demands that marketing variables be managed in a measured way in order to sustain sales volume. This study aims to analyze the influence of pricing and promotion execution on sales volume, both partially and simultaneously. An associative quantitative approach was applied through a survey method, using incidental sampling of repeat customers, and the data were analyzed using multiple linear regression. Statistical testing shows that price and promotion each have a positive and significant partial effect, and that together they contribute significantly to increased sales volume. Of the two, promotion shows a more dominant driving force than price. A critical evaluation detected indications of a very high correlation between the independent variables, so the explanatory power of the model must be interpreted with caution, as a representation of the integrated perception of value in consumers’ minds. The practical implications direct printing business owners to combine perceived-benefit-based pricing with effective direct promotion in order to boost orders.
References
Amoa-Gyarteng, K., Dhliwayo, S., & Adekomaya, V. (2024). Innovative marketing and sales promotion: Catalysts or inhibitors of SME performance in Ghana. Cogent Business & Management, 11(1), Article 2353851. https://doi.org/10.1080/23311975.2024.2353851
Cheng, A., & Blank, A. S. (2025). The conditional-promotion paradox: When and why conditional promotions decrease total sales of the promoted product. Journal of Marketing Research, 62(3), 526–542. https://doi.org/10.1177/00222437241309324
Darbanian, F. (2025). Impact of promotional timing on fresh and frozen product sales during holiday periods within the supermarket sector. Journal of Retailing and Consumer Services, 82, Article 104120.
Do, Q. H., Kim, T. Y., & Wang, X. (2023). Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences. Journal of Retailing and Consumer Services, 70, Article 103165. https://doi.org/10.1016/j.jretconser.2022.103165
Elizabeth, & Haryanto. (2025). Sustainable tourism and green service innovation as strategic imperatives for business performance in regional economic growth. Journal of Sustainable Tourism and Management, 14(2), 115–128.
Farisi, H., Muyasar, R., Nurhasan, Hasanudin, Baharsyah, S., Suharso, E., Fahmi, M. A., & Ramadhani, R. A. S. (2026). Pemberdayaan Ekonomi Pedesaan Melalui Edukasi Manajemen Ritel dalam Mendukung Program Satu Sarjana Satu Desa di Citeureup Kabupaten Bogor [Rural economic empowerment through retail management education in support of the One Graduate One Village program in Citeureup, Bogor Regency]. Jurnal Pengabdian Masyarakat Bhinneka, 4(4), 6374–6382. https://doi.org/10.58266/jpmb.v4i4.1622
Farisi, H., & Rahmawati, D. (2025). Pengaruh Media Sosial dan Persepsi Harga terhadap Impulsive Buying dengan Positive Emotion sebagai Variabel Mediasi [The influence of social media and price perception on impulsive buying with positive emotion as a mediating variable]. Jurnal Manajemen Dan Bisnis Madani, 7(1), 93–111. https://doi.org/10.51353/jmbm.v7i1.1008
Farisi, H., Yuliana, A., Sukoco, H., & Andini, M. (2024). Optimalisasi Strategi Pemasaran pada Bengkel Motor di Purwokerto [Optimizing marketing strategy at a motorcycle workshop in Purwokerto]. Jurnal GEMBIRA (Pengabdian Kepada Masyarakat), 2(4), 1256–1261.
Hasanudin, Nurhasan, & Muyasar, R. (2024). Pendampingan Pengembangan Brand Image dan Kemasan Produk UMKM Desa Cikeas Udik Kabupaten Bogor [Mentoring in brand image and packaging development for MSMEs in Cikeas Udik Village, Bogor Regency]. Jurnal Medika Mengabdi (JAMS), 3(2), 30–37.
Hasibuan, R. R., Afifah, H., Purnawati, E., & Farisi, H. (2022). Manajemen pemasaran [Marketing management]. Tiga Cakrawala.
Hmurovic, J., Lamberton, C., & Goldsmith, K. (2023). Examining the efficacy of time scarcity marketing promotions in online retail. Journal of Marketing Research, 60(2), 299–328. https://doi.org/10.1177/00222437221118856
Keller, W. I. Y., Deleersnyder, B., & Gedenk, K. (2019). Price promotions and popular events. Journal of Marketing, 83(1), 73–88. https://doi.org/10.1177/0022242918812055
McDermott, O. (2025). Application of design of experiments to improve digital marketing quality and interaction efficiency. International Journal of Quality & Reliability Management, 42(3), 781–798.
Phan Tan, L., & Le, T.-H. (2023). The influence of perceived price and quality of delivery on online repeat purchase intention: The evidence from Vietnamese purchasers. Cogent Business & Management, 10(1), Article 2173838. https://doi.org/10.1080/23311975.2023.2173838
Phumchusri, N., & Phupaichitkun, N. (2024). Sales prediction hybrid models for retails using promotional pricing strategy as a key demand driver. Journal of Revenue and Pricing Management, 23(5), 461–480. https://doi.org/10.1057/s41272-024-00481-9
Priono, I. E., Farisi, H., & Yuliana, A. (2025). Optimalisasi Digital Marketing Pada UMKM Lokal Banyumas [Optimizing digital marketing for local MSMEs in Banyumas]. Jurnal Rumpun Manajemen Dan Ekonomi, 2(3), 487–498. https://doi.org/10.61722/jrme.v2i3.4715
Rakhmawati, N., & Farisi, H. (2024). The Influence of Price Value on Consumer Purchase Intention on the Food Delivery Application with the Attitude Variable as Mediation. Jurnal Akuntansi, Manajemen Dan Ekonomi, 26(4), 27–34. https://doi.org/10.32424/1.jame.2024.26.4.13568
Rekik, Y., Oliva, R., Syntetos, A. A., & Glock, C. H. (2026). Drivers of inventory record inaccuracy (IRI) in a grocery retailing environment. International Journal of Production Economics, 280, Article 109480.
Sheehan, D., Hardesty, D. M., Ziegler, A. H., & Chen, H. (2019). Consumer reactions to price discounts across online shopping experiences. Journal of Retailing and Consumer Services, 51, 129–138. https://doi.org/10.1016/j.jretconser.2019.06.001
Sucipto, A., Hasanudin, Rosadi, R., Muyasar, R., & Farisi, H. (2026). How Trade Promotion and Price Margins Drive Retailers Procurement Decisions in the Digital Distribution Era. Journal of Principles Management and Business, 5(01), 67–82. https://doi.org/10.55657/jpmb.v5i01.320
Zhang, D. J., Dai, H., Dong, L., Qi, F., Zhang, N., Liu, X., Liu, Z., & Yang, J. (2020). The long-term and spillover effects of price promotions on retailing platforms: Evidence from a large randomized experiment on Alibaba. Management Science, 66(6), 2589–2609. https://doi.org/10.1287/mnsc.2019.3316
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 ENDLESS: INTERNATIONAL JOURNAL OF FUTURE STUDIES

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.













